Terms of service

Who We Are

Solivano ("we," "us," or "our") operates the website https://solivano.com (the “Site”).

We are dedicated to providing high-quality fashion products and accessories designed with elegance and modern style.

This document outlines the terms and conditions governing your use of our Site.

Acceptance of Terms

By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our Site.

We reserve the right to modify these terms at any time, and continued use of the Site after such changes will constitute your acceptance of the new terms.

License to Use Our Site

Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.

Definitions

• Cookie: A small data file generated by the website and stored in your browser. It helps identify your browser, provide analytics, and remember preferences such as language or login details.
• Company: "Solivano," 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom — responsible for your information under these Terms.
• Country: The United Kingdom.
• Device: Any internet-connected device such as a phone, tablet, or computer that accesses Solivano and uses its services.
• Service: Refers to the services provided by Solivano as described on this platform.
• Third-party service: Advertisers, marketing partners, or others who may provide content or offer products/services we believe may interest you.
• Website: Solivano’s website, accessible via https://solivano.com.
• You: A person or entity registered with Solivano to use the Services.

User Responsibilities

You agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain account security by protecting your password.
• Notify us immediately of any unauthorized use or security breach.
• Accept responsibility for all activities that occur under your account.

Restrictions

You agree not to, and will not permit others to:

• Sell, rent, or lease the website or make it available to third parties.
• Reverse engineer, disassemble, or modify any part of the website.
• Remove, alter, or obscure any proprietary notice or copyright mark belonging to Solivano.

Information We Collect

We may collect personal information when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer service

Types of Information Collected:

• Personal Identification Information: Name, email, address, phone number
• Payment Information: Processed securely through third-party payment processors (not stored by us)
• Non-Personal Information: Browser type, device type, IP address, pages visited, time spent on the Site

Return and Refund Policy

If you are not satisfied with your purchase, please contact us at info@solivano.com within 14 days for returns or exchanges. Products must be returned in original condition and packaging.

Limitation of Liability

Under no circumstances shall Solivano be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or any products purchased through it.

Indemnification

You agree to indemnify, defend, and hold harmless Solivano, its affiliates, and employees from any claims, losses, or damages arising out of your use of the Site or violation of these Terms.

Your Suggestions

Any feedback, ideas, or suggestions you provide to Solivano shall remain the sole and exclusive property of Solivano. We may use, copy, or redistribute your suggestions without any credit or compensation.

Your Consent

By using our website, registering an account, or making a purchase, you consent to these Terms of Service.

Links to Other Websites

Our website may contain links to external websites not operated by Solivano. We are not responsible for their content or practices. Please review their policies before using them.

Cookies

Solivano uses cookies to identify areas of our website you have visited. Cookies improve your browsing experience but can be disabled in browser settings. Disabling cookies may limit certain functionalities.

Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a new “Last Updated” date. We encourage you to review these Terms regularly.

Contact Us

If you have any questions about these Terms of Service, please contact us: